AI voice agents for phone support now handle calls faster with low end-to-end...

https://landensbrilliantperspectives.capitaljays.com/posts/why-do-ai-voice-agents-feel-worse-than-chatbots-on-support-calls

AI voice agents for phone support now handle calls faster with low end-to-end latency, improving customer experience by reducing wait times. They also detect when callers speak again, enabling smooth barge-in to keep conversations natural and efficient