Building trust in your brand starts with how you handle feedback. When a bad...

https://happyeconews.com/sustainable-business-trust-how-to-tell-the-difference-between-honest-reviews-and-false-claims/

Building trust in your brand starts with how you handle feedback. When a bad Google review hits your page, it is easy to panic, but staying calm is your best move. Learn to spot the difference between a real customer's opinion and a false claim