In gambling and fintech, adding a bit of friction during onboarding—like age...
https://nautilusmarketing.co.uk/friction-by-design-what-onboarding-regulated-sectors/
In gambling and fintech, adding a bit of friction during onboarding—like age checks or KYC verification—actually helps customers feel safer. This thoughtful slowdown builds trust and keeps users coming back, proving that patience pays off in loyalty.