Listen without rushing to fix things, and ask what would feel helpful today....
https://fast-wiki.win/index.php/Why_Do_I_Have_to_Repeat_the_Same_Boundary_for_Months%3F
Listen without rushing to fix things, and ask what would feel helpful today. Offer one manageable step, like sitting together while they call a support service or make an appointment. You could say, “I care about you