Patients now expect the same digital convenience from the NHS as they get from...

https://wiki-nest.win/index.php/Does_Telehealth_Actually_Move_the_Needle_for_Chronic_Condition_Management%3F

Patients now expect the same digital convenience from the NHS as they get from their banking apps. With video consults and secure messaging, patients no longer have to wait weeks for routine updates or follow-ups