Voice AI can slip up when it guesses answers before checking if they’re right....

https://deansinspiringperspective.hexaforgey.com/posts/how-do-i-build-confirmation-sentences-from-api-responses

Voice AI can slip up when it guesses answers before checking if they’re right. A straightforward way to catch errors is using readbacks—like repeating order IDs aloud—so customers can confirm accuracy