Voice AI can stumble and give wrong answers, but a few straightforward checks...
https://list-wiki.win/index.php/How_Many_Retries_Should_a_Voice_Bot_Allow_Before_Handing_Off_to_a_Human%3F
Voice AI can stumble and give wrong answers, but a few straightforward checks help catch errors early. For example, having the system read back order IDs lets customers confirm details before moving on