When Coupon Logic Breaks Retail Tech: Mark's Story

https://jaidenjtnd900.tearosediner.net/when-a-global-brand-launched-rewards-without-testing-redemption-ana-s-story

When a Retail CTO Watched Promotions Collapse During Holiday Peak: Mark's Story Mark was the CTO for a 12-year-old retailer that had grown from a single warehouse to a dozen regional fulfillment centers and 140 stores